The second-hand marketplace Users Share Frustration About Sizing Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Updates
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
